Frequently asked questions

Don't worry if you don't know where to start. We'll explain what needs doing, whether you should be a sole trader or limited company, what records you need to keep and when your tax is due.

There's no single right answer. It depends on your circumstances, your plans and how much you're likely to earn. We can explain the differences and help you decide what's right for you.

There are lots of legitimate business expenses you can claim, but the rules aren't always straightforward. We'll explain what's allowable for your business and make sure you're claiming what you're entitled to.

We'll calculate it for you and tell you when it's due. We'll also help you plan for your tax bill, so you don't get an unpleasant surprise when the payment deadline arrives.

Absolutely. If you're fed up waiting for replies, finding it difficult to get hold of your accountant or simply don't feel you're getting the service you should, you can change. We'll make the process as straightforward as possible and deal with your existing accountant where necessary.

We're open Monday to Friday, 9am to 5pm, and emails received during business hours are replied to the same day. No waiting days wondering whether we've seen your email.

No — we're an online accountancy practice, so most things can be dealt with by email and online. We find it's convenient for our clients — and it suits us too.

Just ask! There really is no such thing as a silly question. People sometimes apologise for asking what they think is a basic question, but that's exactly what we're here for. If something is worrying you or you don't understand something, we'd much rather you asked. If you're on a monthly package, you can ask questions throughout the year — you don't have to wait until your accounts or tax return is due.

Yes. And please don't be embarrassed — you're certainly not the first person this has happened to! Get in touch and we'll look at what's outstanding, explain what needs to be done and help you get back on track.